7.6. Connexion

7.6.1. Logging in

At this stage it is possible to log in and check the result.

To do this:

7.6.1.1. Select Menu > Login;

7.6.1.2. In the appeared window, click Yes;

7.6.1.3. In the field Username type in jsmith;

7.6.1.4. In the field Password type in jsmithpw;

7.6.1.5. Select Save password;

7.6.1.6. Click Log in.

On the left, you will see workspace and a list of available objects.

7.6.2. Result

After logging in, you can check the result:

•executing action 1004 Start Processing sets current user as responsible for the ticket;

•status of the ticket changes from New to In processing;

•object 1002 Tickets displays tickets with current status other than Closed;

•object 1003 Closed Tickets displays tickets with current status Closed;

•object 1203 Latest Comments displays latest comments in tickets.

7.6.3. Next