9.6. Ajout de l'Action 1005 Nouveau Ticket
9.6.1. Adding Action 1005 New Ticket
To connect action 1005 New Ticket to object 1204 Incoming mail:
9.6.1.1. Open object 1204 Incoming mail for modification by double-clicking the left mouse button;
Note: if you want to study context menu design process in detail, follow the steps 9.6.1.2 - 9.6.1.10. If you already know how to do this, skip the steps 9.6.1.2 - 9.6.1.10 and go to the step 9.6.1.11.
9.6.1.2. In the Context Menu field, click the Advanced button;
9.6.1.3. In the appeared window call the context menu;
9.6.1.4. Select Add Menu Item;
9.6.1.5. In the field Object select from the drop-down list action 1005 New Ticket;
9.6.1.6. In the Action field select 4-Run;
9.6.1.7. In the Active Action field, select 1-Yes;
9.6.1.8. In the Modifier Key field select 2-Ctrl;
9.6.1.9. In the Key field enter 3;
9.6.1.10. Click OK;
Note: If you followed the steps 9.4.1.2 - 9.4.1.10, skip steps 9.4.1.11 - 9.4.1.16 and go to step 9.4.1.17.
9.6.1.11. Download the file archive containing the settings of objects;
9.6.1.12. Extract the files from the downloaded archive;
9.6.1.13. Open the context menu by right-clicking in the data area;
9.6.1.14. Select Import settings from the file;
9.6.1.15. In the appeared window specify the path to the file 1204_Table_3;
9.6.1.16. Click the Open button;
All action settings will be imported.
9.6.1.18. Close the object by clicking on the corresponding button.
9.6.2. Next